Find out what it takes to connect your home or office before you even make a purchase. Plus, we’ll apply the cost of consultation towards your future whole home networking installation.
Work securely from anywhere in your network, while sharing the Internet and files between computers and printers.
Got the network blues? We’ve seen it all, and know exactly what to do. Let us troubleshoot and restore your wired or wireless connection, while also ensuring the functionality of your printer and other networked devices.
Share the Internet, printers, and files from anywhere in your home or office with a secure A Plus Computers-installed wireless network.
Having problems connecting to your current high-speed or dial-up service or just want to save time setting up a new subscription?
A tech specialist will come to your home and setup a single device to an existing wired/wireless network.
Windows Vista comes with built-in parental control software and we’ll make sure that it’s set up and running for maximum online protection.
This service is the perfect remedy for a locked-up PC or sluggish Internet connection. Perhaps you have a virus or spyware issue. Whatever the issue, we’ll get to the bottom of it and stop it from recurring.
Take everything from our Advanced Diagnostic & Repair service, and add the installation of the latest security and privacy software. That’s what you get with this service: a complete solution for remedying issues and protecting your PC.
A specialist will determine why your computer is acting up and root out the problem through a series of system checks and diagnostics. Once the riddle is solved, we'll advise you on the best course of action to get your computer back in shape.
Your computer, like your car, is a finely tuned machine that needs regular maintenance to keep it running and in good working order. Our optimization service includes over 100 system tweaks that will shorten your computer's boot time, delete unwanted files and remove unnecessary background processes. We will bring your system up to speed with the most recent updates to guard against security threats.
We can install any one internal or external hardware device onto your desktop or laptop. We’ll also install the corresponding software and configure the device to your needs.
From a tax preparation program to a garden design program—We will install a utility or productivity software that you have purchased.
Software suite issue that you don’t have time to address? Let us handle it. This service sets you up with an expert repair, install or upgrade of a complete software suite – such as Microsoft Office, Norton Internet Security or almost any other suite you specify.
A Specialist will:
- Install the version of Windows Vista or Apple operating system that you’ve purchased. This includes all other flavors of Windows, XP/2000/ME/98SE, etc.
- Install all critical updates
- Install any drivers required
- Configure the software to your needs
- Make sure your system runs properly
- Install Antivirus, Antispyware and Firewall Protection Software
- Make all printers and external devices will work properly
- Save Data, Pictures, Music, Personal Information - $25 Extra.
- Make DVD/CD Backup of All Data - $40 per 1 DVD.
Most new computers don’t come with the restore copy of your new system on the hard drive. Make sure you have a back up in case your hard drive dies. Enlist a specialist to do it for you. We’ll provide the CDs, but the system must have existing software installed.
Save secure copies of your computer's files in case of a severe crash. We’ll copy up to 9.4 GB of your important data to CD, DVD or external hard drive. Unlimited backup is also available.
This automated service copies the files you chose (up to 25 GB) to our secure, remote server via your high-speed Internet connection. The annual subscription let’s you choose the frequency and time of your backups. You can still access your data online from anywhere with your password.
Have your computer set to automatically backup your important data. Previous Backup Software must be installed.
Resell or donate your computer with confidence after we remove all your confidential files and information from the hard drive. Don't give away your confidential information.
Recover your accidentally deleted data from a working hard drive. An Agent will transfer all files from the damaged source onto a CD, DVD or external hard drive. Hardware is not included.
Take your music library online. Have a specialist set up your new MP3 player on your computer. You just need a high-speed Internet connection.
- Use your MP3 player
- Copy your CDs onto the computer
- Burn your own CDs
- Transfer music to your MP3 player
- Organize your new music library
Need help connecting something to your computer? This service is the quick and painless way to install your printer, camera or other digital device correctly. You just need a high-speed Internet connection.
A specialist will:
- Guide you through the connection, step by step, over the phone or online
- Help you configure your device settings properly
We offer hour-long on-line personal training sessions. Choose your topic and learn at your own pace — right there at your own computer. Though, we won’t give away any of our proprietary information.
Tutorial examples include:
- Software
- Basic PC skills
- Digital imaging
- Digital video
- Digital music
If one hour isn’t enough — or you want to make sure all of your questions are answered — you can meet with a specialist for an in-home two-hour training. Though, we won’t give away any of our proprietary information.
Tutorial examples include:
- Software
- Basic PC skills
- Digital imaging
- Digital video
- Digital music
You take care of your business, we’ll take care of your new computers. We’ll come in and set up one computer system (computer, monitor, keyboard, mouse and speakers), install a single server application, install one peripheral/external device, configure your new computer onto your domain environment, install and configure any network resources (printers, shared devices, etc.) and of course, test everything for proper functionality, to keep your business running smoothly. Hardware and software not included.
A connected business is a happy business. We’ll set up and secure a two-computer network, a wired or wireless router and the knowledge you need to use file share, printing, mobility and backups. Hardware and software not included.
All the advantages of business wireless networking, like file sharing, printing, mobility and backups, for as many as six PCs/devices. Devices include desktops, laptops, PDAs, adapters, printers, etc. Hardware and software not included.
We’ll get your virtual private network up and running, allowing you and your employees to access your network from just about anywhere there’s an internal connection. We can set up your VPN hardware, software, connect and configure up to 5 computers to your new wireless network and encrypt it for added security. Hardware and software not included.
Once your virtual private network is up and running, you may find the need to add additional PCs to your network. We can take care of that, too. Hardware and software not included.
Whether you need to get your business computer set up for the first time or upgraded to the latest and greatest operating system, we’ll not only install the operating system but also take care of installing all the necessary drivers, critical updates and software titles originally supplied by the manufacturer. Hardware and software not included.
Time is money. Downtime is even more money, so when you’re experiencing blue screens, boot issues, freeze ups and other issues that affect your business, send for us. We will:
- Find the cause of crashes, lockups, unusual slowness, or Internet problems
- Repair any operating system issues
- Remove all viruses and spyware
- Install critical updates
- Perform optimization for faster computer speed and better performance
- Make sure your computer is operating properly
- Provide estimate for recommended hardware repairs or upgrades if needed
You focus on running your business. We’ll focus on the other stuff—like repairing, troubleshooting or installing that software application you’ve been meaning to get to. And don’t worry. We’ll also take care of installing all critical updates for that software and importing up to 100MB of data into the application (if upgrading). Hardware and software not included.
Hardware is what runs your business, so we’ll make sure what you already have is working properly and what you’re going to get is installed correctly. Memory, hard drive, optical drive, tape drive, scanner, printer, whatever. That includes any software needed to run the device. Hardware and software not included.
We can back up or transfer an unlimited amount of important business information to another medium, including DVD, CD, NAS, internal or external hard drivers or another PC. Hardware and software not included.
When server software starts acting up, it’s time to call in us. We’ll troubleshoot and repair the application that’s giving you problems or install new server software. On top of that, we’ll make sure you get all critical updates and that everything’s configured and working properly. Hardware and software not included.
When your server’s having problems, we can help get it back on track. We’ll come right to your business to troubleshot the problem and repair it. While we’re in there, we’ll clean out any viruses or spyware you’ve picked up, remove any unneeded startup items and programs, and install operating system critical updates. Hardware and software not included.
When your server’s having problems, we can help get it back on track. We’ll come right to your business to troubleshot the problem and repair it. While we’re in there, we’ll clean out any viruses or spyware you’ve picked up, remove any unneeded startup items and programs, and install operating system critical updates. Hardware and software not included.
For an hourly fee, we'll take care of any repairs, installations and updates, remove viruses and spyware, perform preventative maintenance, and basically keep your home office or business system running at full capacity. Here’s the breakdown:
- 10 hours or less per month $90/hour
- 11-20 hours per month $85/hour
- 21-30 hours per month $70/hour
- 31-40 hours per month $65/hour
- 40+ hours per month $60/hour